The Connected but Hassled bought a ticket to the information revolution a bit later (around 1999) than members of more tech-oriented groups such as the Connectors or Productivity Enhancers. The ride must have seemed interesting enough so that members of this group kept buying more tickets, such as cell phones, home high-speed connections, and digital cameras.

For whatever reason, however, the Connected but Hassled do not much appreciate the information and communications assets they have acquired. Many of them say they suffer from information overload, and very few find the extra availability ICTs offer to be a good thing. The typical member of this female-dominated group is in her late forties and not many would miss it if they had to without the internet, email, or their cell phone.