A Typology of Information and Communication Technology Users

Summary of Findings

Indifferents: 11% of adults have a fair amount of technology on hand, but it does not play a central role in their daily lives.

Although everyone in this group has a cell phone or internet access, they are least likely to be users of both technologies. Even among those who have access, this group of Indifferents does not often use the internet and it sticks to the basics on cell phones that have comparatively little functionality. Their low rate of home broadband access is no doubt a barrier to active use of the internet.

Technology is closer to the periphery of their lives than is the case for Satisfied but Light users. Few Indifferents link information technology to enhancing personal productivity, pursuing hobbies, or sharing their ideas with others. This group of mostly men in their late forties just does not see ICTs making much of a difference for them.

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Copyright 2012 Pew Internet & American Life Project

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.