A Typology of Information and Communication Technology Users

Lackluster Veterans

For Lackluster Veterans, modern ICTs are just OK. Although they are content with gadgets’ communicative aspects, few like their intrusiveness and not many see ICTs adding to their personal productivity.

This group’s typical member has been online for a long time – roughly ten years – and has folded the use of the internet into his everyday life. Along the way, he has acquired the necessary armaments for the information age, such as a broadband connection, cell phone, and a digital camera.  

But the wealth of ICTs possessed by Lackluster Veterans does not translate into particularly high levels of satisfaction about gadgets’ impacts on their lives. Although they seem to value internet connectivity, that is less true for cell phones. Overall, Lackluster Veterans do not link ICTs to better personal productivity, their ability to work with others in their community, or keeping up with family and friends.

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Copyright 2012 Pew Internet & American Life Project

The Pew Research Center's Internet & American Life Project is one of seven projects that make up the Pew Research Center. The Center is supported by The Pew Charitable Trust.